Terms and Conditions

1. About these terms

These terms describe use of Suisepay, a service by Suise Technology Ltd. for converting supported USDT or USDC deposits into Nigerian naira payouts to verified Nigerian bank accounts. “Suisepay”, “we”, and “us” refer to Suise Technology Ltd.

By creating an account or placing a conversion order, you agree to the terms shown in the app and these terms. If you do not agree, do not use the service.

2. Who can use the service

You must provide accurate account information, complete any identity or compliance checks required for your account, and use a bank account that Suisepay has verified for you. We may limit, pause, or decline a transaction where information is incomplete, a check is pending, or we are required to do so.

3. Quotes, fees, and orders

Before you accept a conversion, the app displays the available asset and network, conversion rate, applicable fees, expected naira payout, and quote expiry. A quote is available only for the period shown. Review those details before accepting; the example on the marketing page is not a live quote.

An order’s instructions identify its deposit address, token, network, amount, deadline, and refund address. Follow the active instructions for that order. A quote or order is not complete until the app confirms the applicable step.

4. Deposits and settlement

Blockchain transfers may be irreversible. Before sending, verify the address, token, network, amount, and deposit window shown in the app. Send only the supported asset on the specified network. Do not send funds to an address copied from another order or from an old instruction.

We process an order after the deposit is detected and required confirmations are reached. Settlement and bank payout can take time and may require additional review. Timing depends on network conditions, compliance checks, settlement processing, and the receiving bank. The service does not promise instant or fixed-time completion.

5. Incorrect, late, or unsupported transfers

A transfer with a wrong amount, unsupported token or network, expired instruction, or other mismatch may be delayed, declined, or sent for manual review. Contact support with your order reference and transaction hash. Recovery may be technically impossible and is not guaranteed. Any return of funds is handled under the Refund Policy.

6. Your account and acceptable use

Keep your login credentials secure and notify support promptly if you believe someone has accessed your account. You are responsible for the accuracy of details you submit and for checking every transfer instruction before you send.

Do not use Suisepay to violate applicable law, evade sanctions or identity checks, facilitate fraud, or misuse another person’s account or funds. We may restrict service to protect customers, comply with legal obligations, or investigate suspicious activity.

7. Service availability and risk

Access may be interrupted by maintenance, network outages, third-party provider issues, or circumstances outside our control. Digital asset values and blockchain conditions can change. Nothing on the marketing site is investment, tax, or legal advice, and Suisepay does not guarantee a particular rate beyond an accepted, unexpired quote.

8. Liability and legal rights

Nothing in these terms removes rights or remedies that cannot be excluded under applicable law.

9. Contact

For account or transaction support, email [email protected]. Business address: 61, Odejayi Crescent, Idi Oro, Surulere, Lagos, Nigeria. Call support at +234 816 500 9920.