Privacy Policy

1. Who is responsible for your information

Suisepay is a service by Suise Technology Ltd. for converting supported stablecoin deposits into naira payouts. Suise Technology Ltd. is responsible for personal information processed to provide this service. Business address: 61, Odejayi Crescent, Idi Oro, Surulere, Lagos, Nigeria. For privacy requests, contact [email protected].

2. Information the service may handle

Depending on how you use Suisepay, the service may handle:

• Account and contact details such as your name, email address, and phone number.
• Identity and compliance information you provide or that is returned by verification checks.
• Bank account details used to verify and make a naira payout.
• Quotes, order details, deposit addresses, wallet addresses, transaction hashes, amounts, network confirmations, and payout status.
• Support messages, security events, device and session information, and basic technical logs needed to operate and protect the service.

3. Why information is used

Information may be used to create and secure accounts, verify identity and bank details, provide quotes and process transfers, monitor deposits and settlement, answer support requests, detect fraud and misuse, maintain records, and meet legal or regulatory obligations. We process information where necessary to provide the service, meet legal obligations, protect customers and the service, or with your consent where required by law.

4. When information may be shared

Information may be shared with service providers that support identity checks, fraud prevention, blockchain monitoring, transaction processing, bank payouts, customer support, security, and hosting, as well as with regulators or authorities when required by law. Where information is transferred outside Nigeria, we apply safeguards required by applicable data protection law.

5. Retention and security

We retain information only for as long as needed to provide the service, resolve disputes, protect the service, and meet applicable recordkeeping requirements. Retention periods depend on the type of information and the legal, operational, and security needs that apply. We use safeguards to protect personal information, though no internet service can promise absolute security.

6. Your privacy choices and rights

Depending on the law that applies, you may be able to request access to or correction of your information, object to or restrict certain processing, request deletion or portability, withdraw consent where processing relies on consent, or complain to a data protection authority. Send a request to [email protected]. We may ask for information to verify your identity before responding.

For Nigeria, the Nigeria Data Protection Act, 2023 provides data subject rights and routes for complaints to the Nigeria Data Protection Commission. Your rights depend on the circumstances and applicable law. See the NDPC’s privacy information.

7. Website cookies

This landing page currently uses no advertising or analytics cookies. The authenticated app may use necessary storage or similar technologies to support account and transaction features.

8. Updates and contact

We may update this policy when the service or its data practices change. The latest version will be posted here with its revision date. For privacy questions, email [email protected]. For support, email [email protected] or call +234 816 500 9920. Business address: 61, Odejayi Crescent, Idi Oro, Surulere, Lagos, Nigeria.